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Understanding your visit:
Pre-Visit Labs
All patients are required to get their labs in advance for physical and routine follow-up. Please let our associate know the reason for your visit and the nature of your chronic problems when you make your appointments so we can better serve you. Labs should be drawn 3-5 days prior to visit. If your labs are not available at the time of your visit, you may be asked to reschedule or make a lab only follow-up visit.

Lab Results
Genesis HCA only mails results on pap smears and mammograms. All other labs should be reviewed with providers in the context of a visit. This allows for more accurate communication. Patients can ask all of their questions and an appropriate follow-up plan can be made. Please make sure you make your follow-up appointment at your visit or immediately after you special testing is done.

Medication Refills
Genesis HCA does not do phone or fax refills. We will give you enough refills at your visit to get you to your next visit. This allows for accuracy in dosing, often lost or confused over the phone. It also makes sure that you get proper lab and side effect monitoring. Please make your medication refill appointments when you fill your last prescription at the pharmacy.

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